USE CASES
Account Notifications
Use automated voice and SMS alerts to streamline customer management
Right message, right time
Trigger real-time SMS or voice notifications based on customer account info, usage or behavior.
Take a holistic approach
Build automation across the entire journey, from password resets to low-balance alerts.
Real-time conversations
Leverage the immediacy of SMS and allow customers to respond to messages in real time.
HOW IT WORKS
Keep your customers informed
Build logic into your application
Set up the account triggers you need based on events in your CRM system (e.g., if a customer hasn’t paid their bill, send a reminder on the due date).
Your app tells Pomelo Tech to send an alert
Based on your logic, Pomelo Tech will trigger an SMS or voice notification to your customer.
Capture customer responses
Allow customers to respond by replying to the SMS, clicking a link, replying verbally on the call, or inputting digits. You can process this information and schedule callbacks as needed.
Everything you need to set up automated account notifications with Pomelo Tech
- Quickstart guides
- Easy-to-follow tutorials
- Python, Ruby, PHP and Node SDKs
- API reference docs
Choose Pomelo Tech for messages that send first time, every time.
High DeliverabilityPomelo Tech is an enterprise-grade carrier network with a private backbone.- Deep Number InventoryWe give you infinite choice and flexibility with phone numbers in over 60 countries.
- Global ReachExtend your global footprint. Reach any SMS-enabled number in the world.
- Unparalleled 24/7 SupportOur team of in-house engineers is available around the clock.
- Fair and Transparent PricingWe offer pay-as-you-go pricing with automatic volume and commitment discounts
